Privacy Policy

This website is operated by Encore Digital Marketing Oy, which acts as the data controller for personal data processed through the website.

If you have any questions regarding privacy or the processing of personal data, you can contact us at:

Encore Digital Marketing Oy

Email: hanne.pitkanen@encore.fi

We only process personal data that is necessary for the operation of our website and the provision of our services.

• Contact form information — your name, email address, company and subject where provided, and the message you submit.
• Administrator account information — email addresses and authentication information required for website administrator accounts.
• Technical information — such as IP address, browser type and other technical information related to the use of the website, which may be processed to ensure the security and technical functionality of the website.
• Analytics and marketing data — information about the use of the website is collected through analytics and marketing tools only if you have given your consent. For more information, please see our Cookie Policy.

We process personal data for the following purposes:

• Responding to enquiries and managing customer relationships — depending on the circumstances, processing is based on our legitimate interests or on taking steps at your request prior to entering into a contract.
• Website maintenance, functionality and security — processing is based on our legitimate interest in maintaining a secure and functional website.
• Analytics and marketing — processing is based on your consent. You can withdraw your consent at any time through the cookie settings.

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by applicable law.

Information submitted through the contact form is retained for as long as necessary to handle your enquiry, manage a potential or existing customer relationship, or fulfil related obligations.

Administrator account information is retained for as long as the account remains active and the information is required for website administration.

We do not sell personal data to third parties.

We use external service providers to operate our website and provide our services. These providers may process personal data on our behalf. They may include:

• website hosting and database service providers
• email service providers used to respond to enquiries
• analytics and marketing service providers, where you have given your consent to their use.

Our service providers process personal data in accordance with applicable agreements and data protection legislation.

Some of our service providers may process personal data outside the European Union (EU) or European Economic Area (EEA).

Where personal data is transferred outside the EU or EEA, we ensure that the transfer is based on an appropriate legal mechanism and that suitable safeguards are in place in accordance with applicable data protection legislation, such as the European Commission's Standard Contractual Clauses.

Under applicable data protection legislation, you have the right to:

• receive information about the processing of your personal data and request access to the personal data we hold about you
• request the correction of inaccurate or incomplete personal data
• request the deletion of your personal data where applicable
• request the restriction of the processing of your personal data
• object to processing based on legitimate interests where applicable
• withdraw your consent at any time
• lodge a complaint with the competent data protection authority.

In Finland, the supervisory authority is the Office of the Data Protection Ombudsman (tietosuoja.fi). If you wish to exercise your rights or have any questions about the processing of your personal data, please contact us at **hanne.pitkanen@encore.fi**.

Our website uses essential cookies that are necessary for the website to function. We use analytics and marketing cookies and similar tracking technologies only with your consent.

For more information about the cookies and tracking technologies we use, their purposes, and how you can change or withdraw your consent, please see our Cookie Policy.

We may update this Privacy Policy from time to time, for example when our services, website or applicable legislation change.

The date of the most recent update will be displayed on this page.